Products, Pricing and Support
Evo~ERP Software
EVO~ERP was originally developed by IS Tech Support as an enhancement to DBA Classic, which has been available since 1992 and has thousands of companies using it worldwide. It is now available as a derivative product for companies looking for a complete solution to manage a small or medium sized business without the high cost of a mid-range accounting system.
Evo~ERP new system pricing is based solely on user count. All modules and the Pervasive database platform are always included. Installation support is also included. Additional technical and implementation support services are described below.
DBA Classic users, contact us for special conversion pricing.
We are authorized PERVASIVE® database product resellers.
Shop Floor Data Collection (DC) Program
Geared toward shop floor scanners and handheld devices, the DC seats have just the features needed for quick data entry and look ups. Easier to use and easier on the budget, too. It can even support a paperless shop floor.
DC Features
- Scan Ship
- Print Labels
- Issue Materials
- Enter Finished Production
- Enter Physical Counts
- Enter Labor
- Receive PO
- Enter Shipping Info
- Paperless Shop Floor Tracking
DC user seats are more economical than a full Evo~ERP seat. You may require more Pervasive licenses to accomodate this expansion.
World Class Support
By IS Tech Support
Free Initial and On-Going Technical Support Services
Initial installation support is included with all purchases. Software updates are included free for as long as you maintain your software license. Our User Help Forum is a great, free resource for all of our customers. The robust forum community sees daily activity from users of all experience levels, and is monitored closely by IS Tech Support help desk personnel and software developers. The community also maintains an Evo~ERP Wiki web site where a detailed FAQ and deeper, more complex How-To articles are published, where user files can be shared, and where beta programs are offered for testing.
Our old network was a failure, but it jams now thanks to you guys, again I am truly grateful for the free support in getting there. I can not thank your openness to IS Tech forum enough, I would have been in the darkness I was in until I found your answers on your site.
I am interested in Evo-ERP. I also want solutions to Barcoding/scanning our inventory since our management thinks it will cost a million dollars. You and I both know that all I need is a cheap scanner and the software already has the functionality.”
T.J. Chicago, 10 User Installation
Implementation Support Services
Implementation support including data migration from your prior system, customization of forms and reports, user training, menu access setup, default settings to match your company operations, unlimited phone and email support, and access to the WebEx training library is available and quoted on a case by case basis.
As Needed Phone and Email Support - No prepayment required
Direct per-call support is offered by incident, and training or evaluation by the hour:
- Incident Based Phone Support - If you have a support issue that can not be resolved using the free resources available, per-incident support is available, which includes follow-up calls and emails as needed relating to the same issue as the original call. The flat rate is $250 per incident.
- Phone Training and Data/Default Evaluation - Scheduled phone training and evaluation of your data and default settings is available for $150/hour in 30 minute increments.
Flexible Monthly Unlimited Support Plans
Silver Plan - $150/month Includes Unlimited Email Support
Unlimited email based technical support during normal business hours. Assigned tech rep - always work with the same person. Once registered, you will be given an email address for use when posting questions.
Gold Plan - $200/month Includes Unlimited Phone Support
Unlimited phone and email based technical support during normal business hours. Assigned tech rep - always work with the same person. Once registered, you will be given an email address for use when posting questions and call requests and a direct phone number to your assigned primary support rep.
Other Services
Update Installation - We can log into your system remotely and install IS Tech updates for you, saving the cost of bringing in your local IT Consultant simply to install an update. Quoted on case by case basis.
Reports - We can create reports within the program based on your specifications.
